Make finding a new tenant for your rental property “Stress Free”, it is as simple as a phone call 0800 90 90 30 or fill in the online contact form and we will take it from there.
Wolfbrook Property Management is an experienced property management company based in Christchurch. We have established a unique approach, combined with our superior market knowledge, to manage and let your investment, ensuring maximised outcomes and a stress free experience
Initial & final inspection
An “Initial Inspection” is carried out prior to the tenant taking possession of the property; this is a complete report on the condition of the property. The tenants receive a copy and sign off on it. This inspection is then used a guide for the “Final Inspection” at the end of the tenancy taking into account wear and tear. “Final Inspection Guide” and “Initial Inspection” documents supplied for your information.
Prospective tenants must supply all information requested on our extensive “Application Form”. We phone all referees supplied on the forms including past landlords and employers. Tenants are then selected if the information supplied reaches the standards we require, the information is then passed to you for your final approval. A “Tenant Application Form ” is supplied for your information.
Lease Preparation – Letting Fee
The letting fee covers all the costs of attaining new tenants, excluding media advertising. This includes all show-throughs, initial inspection, reference checking, lodging of bond, drawing up a Residential Tenancy Agreement and any other documentation.
Tenants pay rent via direct debit into our trust account. Tenant must pay their rent ON TIME, EVERY TIME, fortnightly or weekly.
At the commencement of the Tenancy, a Security Bond of 4 weeks rent is collected and lodged with the Tenancy Services.
Rent arrears is checked daily and followed up with appropriate action – phone call, letter or Forms are served whatever the situation calls for to ensure rental payments are kept up to date.
Ongoing Management – Management Fee
The management fee is charged on all monies collected on your behalf. Management fees cover the day to day running of the property, tenant and landlord liaison, arranging maintenance, site visits, collecting and processing rental payments, rent arrears, etc.
“Routine Inspections” are carried out every three months, a report of the inspection is sent to you with your end of month statement. Any maintenance or other matters of an urgent nature is reported to you immediately to enable us to take the necessary action.
Maintenance & Repairs
We have a register of qualified and suitably insured Trades People to cover any maintenance that may be required.
Landlord is responsible for Council rates.
We can pay all of your accounts pertaining to your investment property; council rates, water rates, maintenance, etc. Copies are sent to you with your end of month statement.
End of Month Statements
At the end of each month, a Statement is issued detailing:
- Rents Collected
- All outgoings (ie rates and maintenance, etc)
- Management Fees
- Monies forwarded to your bank.
A financial end of year statement with details of all transactions for the year will be issued to you at the end of the Financial Year.
Payments are made on the 14th and 28th of each month, to coincide with any payments you need to make (i.e. mortgage payments). If these dates fall on a weekend, the payment will be made on the preceding business day.